← All workCase studyHourglass / 2018

Hourglass

A mascara called CAUTION, taken at its word.

Hourglass2018
The gold CAUTION Extreme Lash Mascara on black with shards of broken glass
The briefHourglass

Watch what happens. Then proceed with caution.

Teaser, July 4 to 11→ Create curiosity: Watch what happens
Build, July 12 to 19→ Build anticipation: Proceed with caution
Launch, July 20 to August 3→ Spark trial
Maintain, ongoing→ Deepen interest

The two taglines and four phases of the CAUTION 360 marketing strategy, March 20, 2018.

In 2018 I was creative director of Hourglass, and we launched CAUTION Extreme Lash Mascara in collaboration with the agency Hugo & Marie. Our 360 plan of March 20, 2018 ran in four phases from July 4: teaser, build, launch and maintain, and took the daring name at its word with caution signage, tape and a seal across outdoor, social, the website, the PR mailer and retail. The same year I worked on Hourglass Cruelty Free Beauty, pairing a human eye with a horse’s.

ClientHourglass
RoleCreative director
Year2018
ProjectsCAUTION Extreme Lash Mascara launch, Cruelty Free Beauty
ServicesCreative direction, brand strategy, visual identity, packaging, graphic design, website design, social media, copywriting
AgencyHugo & Marie: campaign photography, illustration, film and layouts
PhotographyDavid Hughes
Director of photographyJack Shanahan
Part ICAUTION

Beware of extreme lashes

In which a product name becomes a warning sign.

With Hugo & Marie we built the campaign imagery and layouts in January 2018: luminous eyes coming out of shadow, gold product and art stills of strange objects, on a modular grid that runs as one poster or a whole wall. CAUTION sits where the eye looks: in the pupil and on the lid.

Close-up of an eye with heavy lashes, CAUTION reversed out across the pupil
The key visual
Close-up of a closed eye with long lashes, CAUTION stenciled across the shimmering lid
CAUTION on the lid · Photography: Hugo & Marie
Wide banner: a woman’s green eyes in a band of warm light, CAUTION EXTREME LASH MASCARA and HOURGLASS in white
Poster: a black and white eye shape with a slit pupil, HOURGLASS above and #CAUTIONMASCARA below
Grid of square and double posters: the gold mascara, a silver flower, a glowing eye, a split CAUTION and op art circles
Poster: a silver sculpted foot, a compact and the mascara on pale gray, HOURGLASS above
Poster: the gold CAUTION mascara and its wand on black, HOURGLASS above
Grid of art posters: op art eyes, a silver flower, a closed eye, a face in shadow and a gradient moon
Campaign layouts with Hugo & Marie, January 20186 images, swipe →
A woman’s face in black and white behind a cracked mirror, light falling across her eye and lashes
Watch What Happens, campaign still · Photography: David Hughes

Campaign credits

Shot in November 2017 at Outpost Studios in Brooklyn and released in June 2018. Director: Mario Hugo. Art direction and design: Mario Hugo, Tomas Markevicius. Director of photography: Jack Shanahan. Photography: David Hughes. Model: Victoria Anderson at Wilhelmina. Makeup: Kanako Takase. Set design: Jill Nichols. Still retouching: Venice Post. Editing and animation: Tomas Markevicius. Creative production and post: Hugo & Marie.

Static, set in motion
Part IISocial

Watch what happens

In which the feed turns into a run of warnings.

In the teaser week the plan called for short Instagram pieces cut from the campaign assets under Watch what happens; from the build week the line turned to Proceed with caution, with the hashtag #CAUTIONEYE. The feed built up through warnings before the reveal: an empty road, a matchbox of mascaras, CAUTION type cut into strips and painted in mascara strokes.

Watch what happens: the teaser on Instagram, cut from the campaign film · Film: Hugo & Marie
Instagram post: WATCH WHAT HAPPENS over an empty desert roadInstagram post: CAUTION mascaras packed like matches in a black matchbox, one wand litInstagram post: gold CAUTION mascaras among cut strips of CAUTION type
Instagram post: CAUTION written in mascara strokes with gold components on white
The launch on Instagram
Open your eyes: CAUTION on the lid, on Instagram
Instagram post: the gold CAUTION mascara standing open beside its wand on blackInstagram post: two CAUTION mascaras lying in a heap of gold chain
Instagram post: three gold CAUTION mascaras and a wand rising from liquid gold
The gold CAUTION mascara on Instagram
CAUTION glitches across an iris, on Instagram
Part IIIThe launch

Out into the street

In which the warning goes public.

Outdoors came in two waves: in the teaser week a wild posting that repurposed caution symbols and signage, crossed with CAUTION tape, and at launch, posters around the stores. The homepage teased with a sign up, the invitation set the date in pixel type, 07/22/2018, and the same lines went on a tote. Around it: windows, a gold card and a bank of screens.

Two strips of torn tape, one black with white type and one gold with black type, each printed CAUTION with a triangular seal reading CAUTION, WATCH WHAT HAPPENS
CAUTION tape, black and gold, with the seal · Proposal, March 2018
Mockup: a shopfront at night, its two display windows criss-crossed from inside with black tape printed HOURGLASS and CAUTION in gold, the lit store behind the glass
Store windows · Proposal mockup
A drawer box wrapped in a glitched black and white closed eye with CAUTION across the lid, the gold CAUTION mascara inside
The box
Mockup: the CAUTION poster grid along a pale brick wall: eyes in light, the gold mascara, the eye symbol, art stills, CAUTION and HOURGLASS
The poster grid on a wall · Mockup by Hugo & Marie
The Hourglass homepage in a browser window: CAUTION and WATCH WHAT HAPPENS in white on black above a SIGN UP link
Homepage teaser with a sign up · Proposal, March 2018
The Hourglass homepage on a desktop screen, CAUTION in broken white type over a glitched image with a Learn more button, the full page beside it
The homepage takeover, live for the launch
Mockup: a cluster of screens on a dark wall showing the CAUTION eye, CAUTION on a closed lid, the mascara on broken glass, the seal, the invitation and WATCH WHAT HAPPENS, reflected in a glossy floor
Screens · Proposal mockup
Part IVCruelty free

Eye to eye

In which a human eye meets a horse’s.

For Hourglass Cruelty Free Beauty, a model’s eye set against a horse’s. The packaging reads Compassionate, Committed, Beautiful, and the H gets a rabbit inside it, a sign that the brand is vegan and cruelty free.

A model’s blue eye beside a white horse’s eye, signed HOURGLASS CRUELTY FREE BEAUTY
Hourglass Cruelty Free Beauty
Portrait: a woman’s brown eye pressed against a chestnut horse’s eyePortrait: a woman with a fringe and black eyeliner against a white horse’s eyePortrait: a woman’s blue eye against a white horse’s eye
Portrait: a woman with red lips against a dark horse’s eye
The portraits
Gold Ambient palette box with a black H, a rabbit in its lower half and CRUELTY FREE beneath
Two gold boxes: the H with the rabbit on the front, Compassionate, Committed, Beautiful on the back
Working files, February 2018: the H with a rabbit, first set on gold boxes
The mark in motion: the rabbit looks up inside the H
Two boxes: the horse and human eyes on the front, a gold H with a rabbit and the words Compassionate, Committed, Beautiful on the back
Packaging
A rose gold compact with a black H cut with a rabbit silhouette, beside the open palette
The H, with a rabbit
Next project2021
Poppy BeautyView →